What Is the Transition Facilitation Service?
This service provides full-scale support to buyers and sellers during the crucial resigning process of a rent roll transition. We act as your trusted intermediary, ensuring all necessary documentation is completed, compliance is met, and you feel supported throughout the changeover.
Who Is It For?
Buyers: Real estate professionals acquiring a rent roll who want to minimise landlord churn and ensure compliance.
Sellers: Business owners selling their portfolio who want to protect their reputation and maximise retention.
What We Offer:
- Communication & Relationship Management
○ Direct communication with landlords to explain the transition process.
○ Personalised touchpoints to address landlord concerns and foster trust.
○ Handling FAQs and ensuring smooth onboarding with the buyer. - Re-Signing Management Agency Agreements (MAAs)
○ Proactive facilitation of re-signing MAAs to ensure high retention rates.
○ Timely follow-ups with landlords to avoid delays.
○ Tracking and managing the process with precision to meet deadlines. - Compliance Support
○ Ensuring all Proof of Identity (POI) and property documentation is updated and compliant with NSW regulations.
○ Verification of files before the transition is finalised. - Data Accuracy & Systems Setup
○ Assisting in transferring accurate data into the buyer’s property management software.
○ Providing a clean, organised set of records to streamline post-settlement operations. - Tailored Progress Reporting
○ Regular updates for the buyer and seller to track the progress of resigning landlords.
○ Clear communication about timelines, challenges, and milestones. - Retention Rate Maximisation
○ Strategically managing landlord relationships to minimise churn.
○ Offering onboarding support to the buyer for a seamless handover. - Post-Transition Support
○ Assisting buyers with follow-ups on unresolved resignations.
○ Providing guidance for integrating landlords and tenants into their systems.
Key Benefits:
For Buyers:
- Increased landlord retention.
- Reduced administrative workload.
- Assurance of compliance and smooth onboarding.
For Sellers:
- Enhanced reputation through a well-managed transition.
- Maximised sale price with minimised landlord loss.
- Stress-free transition, knowing an expert is handling the details.
How It Works:
- Initial Consultation:
We meet with you to understand the scope of the portfolio and tailor our transition service to your needs. - Transition Planning:
A detailed plan is created, including timelines, communication strategies, and documentation tracking. - Execution:
We take care of resigning MAAs, verifying compliance, and managing landlord communications, keeping you informed every step of the way. - Handover & Follow-Up:
Once the resigning process is complete, we ensure all data and documentation are handed over seamlessly, with ongoing support for any lingering needs.
Ready to get started?
Contact us to make an appointment and discuss your rent roll opportunity.